Fix: Apple iPhone 7 cannot update software or won’t restore after iOS update

If you own an iPhone 7 and facing problems on installing software update like error while attempting to update, unable to update software or your iPhone won’t restore after the most recent #iOS update. Keep reading to know what to do and how to solve these issues. Keeping your device software up-to-date is highly recommended but for some reasons, a software update can also cause minor and major bricking problems on the device.

Some iPhone owners claimed that, they ended up with a bricked iPhone after installing the latest iOS update on their device. Also, sometimes you are unable to update software or cannot restore your iPhone. Here are some tips that you might find helpful for solving these kinda problems.

Check the latest software update available for your iPhone 7

The latest update available for iOS device is iOS 10.2 It’s a beta for the public update that is packed with new features like over 70 new emojis, enhanced camera and TV app settings, and more. To those who are still new to the iOS 10 platform, here’s how to check for updates:

  • Connect your iPhone to your computer using a USB cable.
  • If necessary, open iTunes and select your device from the list.
  • Click on Summary.
  • Click Check for Update and download them.
  • If needed enter your passcode.
  • Wait until the latest compatible version of iOS is downloaded and installed completely on your device and then restart it.

Note: Do not interrupt the iOS installation process as it can result to bricking your device.

What to do if you will encounter problems while attempting to update your iPhone 7 iOS?

Put your iPhone or iPad in recovery mode and then try to restore it with iTunes on a Mac computer or Windows PC. For this, you would need to have a computer with the latest version of iTunes installed. Once everything is all set with your computer and iTunes, you may now proceed.

Steps to follow:

  • Using USB cable, connect your iPhone to the computer.
  • Launch iTunes on your PC.
  • While your iPhone is connected, force it to restart by pressing and holding the Power and Volume Down buttons simultaneously. Keep holding both buttons until you see the recovery mode screen. DO NOT release the buttons when you see the Apple logo.
  • When you are prompted to Restore or Update, select Update to proceed with iOS update download and installation to your iPhone 7.
  • Wait for iTunes to attempt to re-install iOS without erasing your data. iTunes will then start to download the software for your iPhone.

Note: The amount of time varies on the number of files on your iPhone and on the process you are trying to carry out like whether you are erasing, updating, or upgrading iOS. If the download takes more than 15 minutes and your iPhone exits recovery mode, allow the download to finish and then repeat the aforesaid steps.

Problem-Specific Solutions

The following are user-defined solutions to specific problems and errors that occur while attempting to update or restore iPhone 7 through iTunes and iCloud.

1. iPhone 7 won’t restore via iTunes

If your iPhone 7 won’t restore, it could be because that your iTunes software is not updated, or your security software is blocking iTunes from working. To fix this problem, make sure your iTunes software is updated to the latest version. If you are using security software, disable it temporarily until the restore is complete.

2. Error Prompt shows up when updating or restoring iPhone 7 via iTunes

If you get an error iPhone could not be restored or ‘Unknown Error Occurred’, then you can first try the basic workarounds as follow:

Get the latest iTunes version for your computer.

Check your security software on the computer if it needs an update, or uninstall some program that is causing this issue.
Update computer operating system, restart your computer.
Retry to update or restore your iPhone 7.

If the problem persists and that you’re still getting the same error prompt, then take note of the error code/number and

refer to the official Apple support page.


3. iPhone 7 won’t complete iCloud restore

An error message is prompted sometimes under Settings > iCloud > Storage & Backup.

“This iPhone is currently being restored and will automatically back up when it is done”

In this case, the first thing you need to do is check on the Wi-Fi settings. Verify and ensure Wi-Fi is turned on and working properly. Another possible cause of this problem is a bug in the iCloud system itself, you can try to restore your iPhone again until the process is complete Or you can restore your iPhone 7 through iTunes.

So, what problems you were facing and what helped? Share your views in comments. Thanks!


An avid Android fan and tech savvy, among his passions are sci-fi, gaming and music. Also, likes tweaking and Flashing Custom ROMS on Smartphones.

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