Pokémon Go, fix server errors and crashes

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How to fix PokéStops, Gyms, Pokémon not appearing errors

Sometimes you launch Pokémon and all the PokéStops, Gyms, and Pokémon gone for the virtual landscape. Unfortunately the bug that caused it in older versions is back and, in some cases, worse than ever. You can still fix it by force-quitting the app, only now you may need to force quit it up to three times.


Force quitting

1. Double-press the Home button to enter the multitasking screen.
2. Swipe to the Pokémon Go card, then swipe up on the card to force quit the app.
3. Relaunch Pokémon Go

Repeat until it's fixed.

Fix Incense and Lucky Eggs not working

They're not working maybe because you have bad network connection or be in the middle of switching from Wi-Fi to cellular data. Try switching Wi-Fi off temporarily or check the time, the clock on your device must be set correctly. Go to Settings app > Tap General > Date & Time > Switch Set Automatically to On.

PokéStops not spinning "Try again later" error

You'll get this error most likely If you're traveling more than 30 KM an hour, you're locked out of PokéStops. There's a speed limit set by Pokemon Go to prevent people from playing while in a car. So, you need to slow down and try again.

There's also a bug where a PokéStop spins but doesn't change color from Blue to Purple, so you think it hasn't spun. If you attempt to re-sping, though, you'll get the "Try again later" error. Force quit and relaunch the app to fix colors.

 

Pokémon Go crashes

It could be your internet connection or graphics, If your graphics freeze but that Pokéball icon is spinning, chances are the game is just trying to connect back to its central server. If instead, your animations resume but your buttons don't do anything and the Pokéball continues spinning, your game may have lost connection to the server and needs a reboot.

Fixes

Sometimes a quick fix is leaving the app and come back later, close and re-opening might reconnect you to Niantic's servers.

Return to the Home screen, by pressing the Home button. Open a new app, use it. Double-press the Home button to enter the multitasking screen. Swipe to the Pokémon Go card. Tap on the Pokémon Go card to reenter the app.

Unfixable bug?

If your game crashes, you'll unfortunately need to reboot Pokémon Go to get back to catching creatures. You may lose immediate data, but unfortunately, it is the only way.

Return to the Home screen > Double-press the Home button > Swipe to the Pokémon Go card, then swipe up on the card to force quit the app.

You can tell Niantic about the bug, visit the Pokémon Go bug report page.

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An avid Android fan and tech savvy, among his passions are sci-fi, gaming and music. Also, likes tweaking and Flashing Custom ROMS on Smartphones.

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